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My Orders FAQs
International Shipping & Delivery FAQs
Weddings & Events Dresses (Made-to-Order) FAQs
How much do I need to pay for the rush order service?
I order a standard size dress why does it take so long to process?
Where can I add the special requests such as the belt color?
Can I request color samples or color swatches?
How to check my dress tailoring status?
Could I customize the dress if the standard size cant work?
How to preserve my wedding gown?
Would my dress color be exactly the same as the one I have seen in your website?
Can I change the style fabric length of the dress I want to order?
How far ahead of time do I need to order my dress?
What should I do if I want to cancel an order or return a dress?
I tried standard size 8 wedding dress in a local shop does that match your size 8?
What kind of fabric does 1st-dress use on the dresses?
Returns & Refunds FAQs
Payment FAQs
How To Pay
My Account FAQs
Shipping & Delivery
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Welcome to 1st-dress.com Knowledge Base!

My Orders FAQs
International Shipping & Delivery FAQs
Weddings & Events Dresses (Made-to-Order) FAQs
- How much do I need to pay for the rush order service?
- I order a standard size dress why does it take so long to process?
- What if I cant find the color I like in the color chart can I choose the color in the original pictures?
- Where can I add the special requests such as the belt color?
- Can I request color samples or color swatches?
Returns & Refunds FAQs
Payment FAQs
My Account FAQs
Shipping & Delivery
Site Info
Other Resources