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Weddings & Events Dresses (Made-to-Order) FAQs
How much do I need to pay for the rush order service?
I order a standard size dress why does it take so long to process?
Where can I add the special requests such as the belt color?
Can I request color samples or color swatches?
How to check my dress tailoring status?
Could I customize the dress if the standard size cant work?
How to preserve my wedding gown?
Would my dress color be exactly the same as the one I have seen in your website?
Can I change the style fabric length of the dress I want to order?
How far ahead of time do I need to order my dress?
What should I do if I want to cancel an order or return a dress?
I tried standard size 8 wedding dress in a local shop does that match your size 8?
What kind of fabric does 1st-dress use on the dresses?
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How do I calculate shipping costs?
How do I calculate shipping costs?
Please clicking on the "Estimated shipping Costs", choose the country you want to ship to, and shipping fees can be automatically estimated.
For the free shipping items
If you have no limit of the shipping time and want to use the standard shipping method, then it's free for the shipping cost.
For the non-free shipping items or an urgent order
Under these two conditions, you should pay for the extra shipping fee. However, the costs may differ according to the following factors:
•Weight and dimensions of package
•The location we are shipping from (city, state, country or region)
•The location the package is shipped to (also called the destination country or region)