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Email: 1stgown@gmail.com
Reviews
- Date:05/02/17 By Marilyn Bran
- I have bought a wedding dress and I need to return it. I have sent several emails and no one has responded to my emails. Since I received the dress I have been trying to return it. This is my last email if I don't get a response asap, I will report your website and I will post my complain in all the media possible, facebook, twitter, etc. I need the return instructions. I need the same dress but a bigger size. Please email me asap and cc branbetty@yahoo.com. The wedding will be soon. I hope to hear from you soon.
Dear Marilyn, We sent you several emails to marilynbran@yahoo.com. It seems you dit not receive them. Please check spam box. We are sorry that the dress don't fit , but we has made the dress in same size which you required. This dress is a lace up dress which has (5cm-10cm) rooms for bust and waist , so our patttern don't think the size-10 will fit .We highly recommend the dress in customized measurements , please go to your local tailor shop to measure. Consider the dress not fit even in standard size , and buyer need to pay the return shipping cost. We would like to find a best way to save both of our cost even we have loose , would you please pay $100 and we make a new same dress for you ? The dress you have received don't need to ship back? Please reply as soon as possible. Best Regards
- Date:04/13/17 By PhilipAllen
- Date:09/10/16 By Tina
- Hi, I am inquiring about a wedding dress that I like for a client. She is getting married on September 30, 2016. How quick can a dress be shipped out
Dear Tina, We have sent email to your kosxxxx@hotmail.com, please check your email and reply us.Many Thanks
- Date:09/03/16 By Kannitha Montgomery
- I just ordered my dress today 9/3 I'm a little worried now because I need it delivered by 9/26/2016. I didn't see any express shipping options during checkout so I just placed the order. Can you guarantee that I will receive it by 9/26? My order number is: 1st20160902215969028-1159 Thanks, Kannitha
Dear Kannitha, Thanks for your message. We have sent your order information to djb.xxxx@icloud.com , please check your email and reply us as soon as possible. Best Regards
- Date:04/06/16 By Sherri Robinson
- I am contacting you about my order receipt# 2476-5901-1922-2991 placed on April 4, 22016. Can you tell me when I should receive the order? I paid for it to be expedited. Thanks. Sherri Robinson
Dear Sherri, Thanks for your message. We have sent the order confirmation to your email latricexxx@yahoo.com , please check your email and confirm with us. Many Thanks
- Date:03/30/16 By Donna McKnight
- I'm inquiring about a dress that I ordered on the 28th of feburary. Asking if anyone can let me know how much longer it will before the dress arrives. The event I need to wear it to is on April 15th. Your response will be appreciated
Dear Donna, Your dress will be finished in 2-4 days , and you will get the dress in 2-5 days after we shipped ,we will send the tracking number to your email nursedlmxxx@yahoo.com
- Date:03/29/16 By ARIN SUTTICE
- HELLO MY NAME IS ARIN. I PURCHASED MY DRESS AS A "GUEST", MY ORDER NUMBER IS #1ST20160326182264961-1073. I HAVE NOW SET UP AN ACCOUNT: MY EMAIL ADDRESS IS ARIN_MICHELE_SUTTICE@HOTMAIL.COM. I RECEIVED MY "PAYPAL RECEIPT" BUT HAVE RECEIVED NO OTHER INFORMATION CONCERNING MY ORDER. CAN YOU LINK MY ORDER TO THAT ACCOUNT AND ALSO CAN YOU GIVE ME INFO ON WHEN IT WILL SHIP. PLEASE AND THANKS!
Dear Arin, Thanks for your message. We have sent the order confirmation to your email ARIN_xxxxxxx_SUTTICE@HOTMAIL.COM , please check your email and reply us .Many Thanks
- Date:03/21/14 By Bre
- Hi my name is Bre and i ordered a dress awhile back and i didnt sign in the website to buy it so i cant track it and im really worryed about it because my prom is two weeks away the dress number is #1st 20140301163860285-333 and my email is brehunter7234@gmail.com please contact me as soon as possible thank you and i hope you have a great day
Dear Bre, We have sent the emails to you , please check your email !
- Date:03/15/14 By Bre
- Yes i purchased a dress on your website without signing in so i cant track my dress my order number is 20140301163860285-333 and i haven't got any emails and i checked all my mail including my trash mail.
Dear Brenda, We have replied your email , please check your email and reply us as soon as possible. Many Thanks
- Date:03/01/14 By Lexie
- Hello Lucy, We got the dress today and it is so lovely!! It fits her perfectly. Thank you!!! Sent from my iPad
Dear Lexie, Thanks for your feecback. It's really our pleasure that can make dresses for you. Hope we have chance to make dresses for you in future! Many Thanks for your support! Best Regards
- Date:02/21/14 By shoshanna ruser
- I am again emailing for information on my dress which I ordered on 2/6. It has now been 20 days and I have not received any response to my multiple emails on my shipment date. This dress is needed to be altered so I must have it by March. I am very wary that I have not received any communication from your company in response. I would appreciate a response. Shoshanna
Dear shoshanna, Your dress will be delivered at 25th-26th Feb. We have sent you serveral emails to your *******outlook.com , but you hasn't reply. Please check your email and back to us . Many Thanks
- Date:12/16/13 By Rosio Casanova
- I have order a blue and gold quinceanera dress on December 4th 2013 order # 1st20131203075320791-208 and I have not received any e-mail confirming the order or when would it ship. I also sent you guys an email regarding this but I have not heard from you guys I'm a little concern about this I need to hear from you guys so that I can sleep well at night. thank you for your understanding, Rosio Casanova.
Dear Rosio, Thanks for your message . We have sent you order confirmation after you ordered at 4th,December , and we have sent you emails of tracking number yesterday that the dress was delivered . Please check your email again, maybe our emails in your trash mail .so please check all your emails .and we have never received your email.please check your yahoo mail.you will get the dress in 2-3 days later. Sorry for inconvenient. Best Regards
- Date:12/10/13 By Jane
- I absolutely want to order the dress Luxurious Pretty Gray Silver Mermaid Evening Dress 2014 But i have some questions before order it . May i order the dress in champagne color ? do you have a shawl to match the dress ? My wedding date in Feb,2014 ,how long can i get my dress after ordered ? Thanks.
Dear Jane, Thanks for your message . Yes, we can make the dress in any color you want ,and we can make you a covered shawl by free . you can get the dress in about 2-3 weeks after ordered . Please don't hesitate to contact with us if you have more questions . Thanks
- Date:12/03/13 By Kelly
- Hello, I am very interested in the Teal and Brown Long Sleeves Plus Size Mother of Bride Gown IMG_2655 Item Code: xl000185 -I would like it in Navy instead. -Would the sheer overlay still be in brown or the dress color I choose? -Also please clarify if the long sleve jacket is included with the dress. The title appears to be include the jacket. I would like to recieve the newsletter. There is an error yjay occurs each time I try to submit my email. davidakelly@earthlink.net Thanks so much, Kelly
Dear Kelly, Thanks for your message on our website Yes, we can make the dress in Navy color you required . You can required the sheer overlay color if you want . Yes, it's including the long sleeves jacket same as our website . If you have any questions , please feel free let me know.
- Date:11/28/13 By Colette Andersen
- I'm interested in purchasing the "Modest Red Lace Cocktail Dress with Sleeves 2208" in White and Size 4. I need to know if you would be able to add 4 inches to the length of the skirt. Also, it is needed by the beginning of January 2014. Please let me know quickly if this is possible.
Dear Colette, Thanks for your message on our website . Yes, we can make the dress length add 4 inches.and you can get the dress before January,2014 if you ordered the dress during these days. Please let us know if you have more questions .
- Date:10/24/13 By Carol Schaefer
- please provide a phone number so that I can talk to someone. We would like to make a purchase. It did not appear that the purchase went through. We did not receive a notification via email nor was there a receipt available for me to print online. Thank you
- Date:10/24/13 By Tori
- Do you HAVE to have an account for 1st-dress.com to order a dress?
Dear Tori, Thanks for message on our website , you can order the dress straightly without register account .
- Date:10/16/13 By Fran
- Hi, I have fallen in love with your dress IMG_0453 and would like to know if, when I order the dress, I can provide you with additional measurements so that I know the dress will fit properly. The measurements will all be around the bust (nipple to nipple, under bust in particular). Thank you, Fran
Dear Fran, Thanks for your message on our website . Yes, we can customized the dress for you if can tell us your detailed measurements of bust,waist,hips,height .etc. Please tell us your detailed measurements when order the dress . Many Thanks
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- To Our Precious Customers: This is a Fashion Dresses world. We specialize in all kinds of bridal gown, Quinceanera dresses and Special Occasion Dresses.All the dresses are in wholesale prices.Also,We cherish every customer and hope every one could get their dream dress in the affordable prices.
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