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Weddings & Events Dresses (Made-to-Order) FAQs
How much do I need to pay for the rush order service?
I order a standard size dress why does it take so long to process?
Where can I add the special requests such as the belt color?
Can I request color samples or color swatches?
How to check my dress tailoring status?
Could I customize the dress if the standard size cant work?
How to preserve my wedding gown?
Would my dress color be exactly the same as the one I have seen in your website?
Can I change the style fabric length of the dress I want to order?
How far ahead of time do I need to order my dress?
What should I do if I want to cancel an order or return a dress?
I tried standard size 8 wedding dress in a local shop does that match your size 8?
What kind of fabric does 1st-dress use on the dresses?
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How can I track my package?
How can I track my package?
Please sign in your account.After we shipped out the dress,we will updated the tracking number in your order.Also,we will email you the tracking number after the dress shipped out and use which carrier to ship the dress and their website.So you could track your dress online.